Returns & Exchanges
If you need to have your eyewear replaced under warranty, reach out to one of Sports Opticians to begin the warranty process. They'll begin a return authorization, set up your replacement order, and send you a return label* so you can ship your original eyewear back to us. Once we receive your original order, we'll process your warranty replacement, and if needed, begin production on your replacement lenses.
*For Domestic orders only. Sorry, international friends - we're unable to provide return labels to international addresses.
Frames and prescription lenses are covered under independent warranties.
A manufacturer's warranty covers your frame for one year. This warranty covers defects and breakages that shouldn't occur under normal use. It won't cover accidental damage due to negligence, so try to avoid dropping, sitting on, or letting your dog get ahold of your new glasses!
SportRx-brand prescription lenses with one of our anti-reflective coatings or a scratch coating are eligible for a one-time lens replacement. Our ScratchDefense™ and GlareDefense™ coatings have a one-year warranty, while our GlareDefense™ Pro and BlueDefense™ coatings have a two-year warranty.
Brand-specific warranties cover all other direct and authentic brand lenses. These warranties cover surface scratches and defective peeling attribute to normal wear-and-tear, so remember: on your face or in the case!
When you shop with SportRx, you're always backed by our See Better Guarantee™. Take 45 days with your new eyewear and if they're anything short of perfection, let us know and we'll make it right. We've got you covered for shipping — both ways — and never charge restocking fees. Get clear vision in a frame you love or get 100% money back. It's a promise!